We offer a 30-day return policy for all unused items in their original packaging.

If your item arrives damaged or broken, please email us at support@stacksandcharm.com with clear photos and a brief explanation. We’ll issue an immediate refund once we’ve reviewed the claim.

Please contact for returns enquires at:

returns@stacksandcharm.com

🇬🇧 Standard shipping takes 3-5 business days.

🇬🇧 Next Day Shipping takes 1-2 business days.

🇺🇸 International Tracked & Signed shipping takes 5-7 business days.

Yes, we ship to these countries worldwide:

- United Kingdom🇬🇧
- USA 🇺🇸

We offer FREE standard shipping for UK customers📦

Shipping costs and delivery times vary by location.